Shipping Policy
At Poshiecos, we are committed to delivering your order safely and efficiently. Below you’ll find details about our delivery process, shipping times, shipping cost and tracking information.
Processing Time
We require 1–2 business days, Monday to Friday (excluding holidays) to process your order before it is shipped. During this time, we prepare your items, perform strict quality checks, and carefully package your order.
Shipping Time
These are our estimates
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-14 Business days |
| Canada, Europe | 7-14 Business days |
| Australia, New Zealand | 7-14 Business days |
| Central & South America | 7-14 Business days |
| Asia | 7-9 Business days |
| Africa | 7-14 Business days |
*This doesn’t include our 1-2 day processing time.
Courier Service
We ship orders using reliable international and local courier partners including FedEx, DHL, or equivalent logistics providers.
Shipping Cost
We offer flat rate shipping of €9.90 per order.
This shipping fee applies to all eligible orders regardless of order value.
Shipping fees are clearly displayed at checkout before payment is completed.
International Shipping & Customs
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Track Your Order
All orders come with tracking. Once your order is shipped:
- A tracking number will be emailed to you.
- You can also find tracking details in your account dashboard.
- Please note: Tracking updates may take 1–3 days to appear after dispatch.
Delivery Delays
Delivery times may vary, particularly during peak seasons or due to external factors (e.g., weather conditions, customs delays). We appreciate your patience during such times.
Lost or Delayed Packages
While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to factors beyond our control.
If your package is lost in transit, please contact us at support@poshpiecos.com.
If an order is confirmed lost by the carrier, we will arrange a replacement or refund in accordance with our Return & Refund Policy.
Important Notices
Please ensure your shipping address is complete and accurate at the time of placing your order. Customers are responsible for ensuring the shipping address provided is accurate and complete.
If a package is returned due to an incomplete or incorrect address, the customer will be responsible for any additional re-shipping and re-delivery costs.
Information about the company
Poshpiecos is operated by POSHPIECOS LTD, a company registered in Malaysia.
Address:
9 Jalan SS 5c/12
Ss 5
47301 Petaling Jaya
Selangor Malaysia
E-mail: support@poshpiecos.com
Phone Number:+6011-64311743
Company Registration Number: 202410137451
Contact Form: Contact Us
Customer Service Hours:
Monday – Friday: 09:00 am – 6:00 pm (GMT+8)
Live chat support is available during customer support hours.