Shipping Policy

At Poshiecos.com, we are committed to ensure your order arrives promptly and in excellent condition. Below you’ll find details about our cut-off times, delivery process, shipping times, shipping cost and tracking information.

Order Cut-Off Time

Orders placed before 11:00 AM (GMT) will enter our fulfilment queue the same working day. Any orders received after that time will be processed on the following working day.

Processing Time

We typically require 1–3 business days to process your order before it is shipped. During this time, we prepare your items, perform strict quality checks, and carefully package your order.

Shipping Time

Standard Shipping: Estimated delivery within 7–10 business days after dispatch. 

Courier Service

Most of the time, we will be using National Courier Service. In France, we are use La Poste.

Shipping Cost

We offer Free Shipping worldwide with no minimum order amount.

Track Your Order

All orders come with tracking. Once your order is shipped:

  • A tracking number will be emailed to you.
  • You can also find tracking details in your account dashboard.
  • Please note: Tracking updates may take 1–3 days to appear after dispatch.

Delivery Delays

Delivery times may vary, particularly during peak seasons or due to external factors (e.g., weather conditions, customs delays). We appreciate your patience during such times.

Lost or Delayed Packages

If your package is not delivered within 60 days, we will:

  • Reissue the order, or
  • Issue a full refund within 7 days, depending on your preference.

Important Notices

Please ensure your shipping address is complete and accurate at the time of placing your order. We do not verify individual address details, including apartment or suite numbers.

If a package is returned due to an incomplete or incorrect address, the customer will be responsible for:

Any additional re-shipping and re-delivery costs.

Duties & Taxes

We are not responsible for the payment of local taxes and import duties. The price of the products does not include any taxes. The buyer should check the customs duties and taxes for his country before placing the order. Customs duties and taxes vary from country to country. Some countries are duty-free, while others charge import taxes. So, checking the custom policy is the responsibility of the customer. 

 

Company Name
POSHPIECOS LTD

Company Registration Number
202410137451

Address:
9 Jalan SS 5c/12
Ss 5
47301 Petaling Jaya
Selangor Malaysia

E-mail: support@poshpiecos.com
Phone Number: +6011-64311743

Customer Service Hours:
Monday – Friday: 09:00 am – 6:00 pm GMT